12+ years average customer retention through focused engineering and direct communication.
At Excel Networks, we provide more than just IT services — we provide continuity. Each client receives dedicated support, and our engineers remain engaged from design through implementation and ongoing support.
Our concierge approach is why customers stay with us for the long term. Many of our clients even engage us for project management outside of core infrastructure, such as overseeing application vendors. Because we fully understand technology end-to-end, we're able to hold other vendors accountable and keep projects on track, ensuring our clients' goals are met without wasted time or resources.
And unlike many providers, we don't pair customers with products based on margin. Every recommendation we make is aligned with your business objectives, ensuring you get solutions that truly fit your needs.
We align with your goals and work as an extension of your team.
We don't push products for margin — we recommend what works best for your objectives.
We don't just manage our own projects. We frequently step in to oversee application or third-party vendors, ensuring timelines are met, deliverables are clear, and technology aligns with your strategy.
Every step, from design to deployment, is clear and transparent.
With an average client retention of 12+ years, we've proven our model works.
From complex network architectures to critical server recovery, we thrive where others hesitate.
Direct communication starts here. Tell us about your project and we'll provide a clear path forward.